Why one person at a time instead of lots of profiles?
Because matching profiles is like matching résumés — it tells you nothing about how two people actually feel in a room together. So instead of more options, we give you one good one, plus a small, doable nudge that helps you show up honestly. That's where real connection starts.
How is The Spark different from a dating app?
For about what you'd pay an app to keep swiping, The Spark gets you one real person a month — chosen by an actual human who knows what you're looking for. No endless feed, no games designed to keep you scrolling, no paying extra to be seen. One thoughtful introduction beats a thousand maybes. And whenever you want the full treatment — a real consultation, two matches a month, dates planned for you — The Introduction is one tap up.
What if I'm too nervous to meet someone one-on-one?
Then you don't have to. Tell us, and we'll make your introduction a double date — alongside another well-matched couple, or a warm host whose whole job is to break the ice and then quietly step back. It's an optional add-on ($50 a date) you can add to any introduction, as often as you'd like, so you never have to walk in cold. Shy is genuinely welcome here.
Who pays for the date itself — the food and drinks?
You do, just like any date — you each cover your own food and drinks. There's no venue fee; we book a relaxed spot, not a private hall. What you're paying us for is the matchmaking and the planning. On a double date, the add-on covers the extra coordination and a warm host's cover if we bring one along to break the ice.
Can I see my own profile?
Yes. Every paid member gets a "Your Profile" view — what you're looking for, your interests, your love languages, and how your matchmaker sees you. No clinical scores, no secret read on you; if anything's off or has changed, you tell us and we update it. Concierge adds your match history and progress over time.
How do I reach my matchmaker — and how fast will I hear back?
By message — text or email — whenever something's on your mind. We're a small local team and we read every message ourselves, so we get back to you as soon as we can. When we do, it's a real, considered answer — never a rushed one or an auto-reply. Prefer to actually talk? On Concierge we'll schedule a call, including a quick one before each date. You'll always have a real person giving your situation proper time and attention.
Do you tell me how the date went from their side?
A little — and only with everyone's say-so. After a date, we gently check in with both people and share back the kind thing your date noticed, or a small blind spot worth knowing. Never raw, never gossip. Just the stuff a good friend would tell you so you're not left guessing.
Aren't you just trying to keep me subscribed forever?
Fair question — most services would be. We're not. The whole point is to get you to the relationship, not to keep you paying. When you find your person, you graduate, and we'll be genuinely thrilled to lose you as a customer.